MNC Multiple Jobs
Dear All, here are few jobs MNC Multiple Jobs | iiQ8 Vacancies Sales, IT, Admin, Marketing Classifieds.
Sales Relationship Consultant
Location: KW
Company: Alghanim Industries
Long Description
Job Summary
Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services
Job Responsibilities
• Deliver on sales and customer satisfaction objectives
• Maintains good relationships with customers by meeting and exceeding their expectations
• Answers customers’ questions on the phone or introduces or refers callers to the appropriate person
• Ensures customers’ awareness of all products and services available
• Resolve complaints with sensitivity and involve others when needed
• Addresses customer hesitation and resistance
• Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle
• Ensures that the details of all vehicle transactions are accurately documented and registered
• Conducts a memorable hand over with the customer
• Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing)
• Prospects for new customers
• Captures prospect information and maintains a prospect database
• Communicates with customers periodically to ensure that positive relationships are maintained
• Follow the Order-to-Delivery process to ensure customer satisfaction
Candidate Requirements
• Bachelor’s Degree Or Diploma
• 1 – 4 years of experience in the sales field or a similar customer facing role
• Bilingual – good command of both English and Arabic
• Ability to solve practical problems
• Excellent communication and interpersonal skills
• Customer oriented and enjoys interaction with people
• Posses high level of selling and convincing skills
• Team Player
Education
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MNC Multiple Jobs | iiQ8 Vacancies Sales, IT, Admin, Marketing Classifieds
Call Center Agent
Location: KW
Company: Alghanim Industries
Long Description
Job Summary
Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction
Job Responsibilities
- Comply with staffing schedules and break allowances
- Provide customers with accurate information at all times
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time
- Create complaint tickets correctly, in adherence with policies and procedures
- Update the database with the most recent customer information
- Handle stressed, angry and confused customers in the most positive way possible
- Escalate cases that require intervention by Shift in Charge or Call Centre Manager.
Candidate Requirements
- Prior experience in a customer service role
- Good communication skills
- Able to communicate in Arabic and English
- Good computer skills
Education
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MNC Multiple Jobs | iiQ8 Vacancies Sales, IT, Admin, Marketing Classifieds
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MNC Multiple Jobs | iiQ8 Vacancies Sales, IT, Admin, Marketing Classifieds
