KAC170419010450 - Assistant Researcher - E-Commerce
KAC170419010450 - Assistant Researcher - E-Commerce
KAC170419010450 - Assistant Researcher - E-Commerce
Job Description:
Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait. Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 4,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI). The airline currently provides regular scheduled services to 36 international destinations in the Far East, Middle East, Europe and North America. Kuwait Airways’ fleet of 23 aircraft currently consists of 5 x B777-300ER, 7 x A320-200CEO (completed delivery Q2 2015), 5 x A330s (completed delivery Q4 2015), 4 x A340-300, 2 x Boeing 777-200, and 1 x Boeing 747-400. Kuwait Airways will boast the youngest commercial airline fleet in the world.In this role, you will assistsand participate in a variety of E-Commerce Market Sales and Research activities, including the preparation of Internet customer surveys, data analysis and compilation, and E-Commerce sales revenue monitoring.
Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait. Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 4,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI). The airline currently provides regular scheduled services to 36 international destinations in the Far East, Middle East, Europe and North America. Kuwait Airways’ fleet of 23 aircraft currently consists of 5 x B777-300ER, 7 x A320-200CEO (completed delivery Q2 2015), 5 x A330s (completed delivery Q4 2015), 4 x A340-300, 2 x Boeing 777-200, and 1 x Boeing 747-400. Kuwait Airways will boast the youngest commercial airline fleet in the world.In this role, you will assistsand participate in a variety of E-Commerce Market Sales and Research activities, including the preparation of Internet customer surveys, data analysis and compilation, and E-Commerce sales revenue monitoring.
- You are to assist in the preparation of analytical studies of E-Commerce database and contribute to the development of E-commerce strategic plans of market segmentation and market mix to determine market, direct distribution, market share, product branding and promotion, online advertisements, marketing analysis and research.
- You will monitor internet booking engines closely to ensure availability, correction of web fares, payment process, and immediate processing of immediate booking emails.
- You are to study and analyze all incoming emails and surveys carefully and produce statistical reports and recommendations regarding customer requirements and satisfaction.
Requirement:
- Bachelor's degree in Administration of Science/ Marketing & Sales / Economics
- Certificates in Reservation, Sales, and related computer programs or equivalent
- One (1) years' airline on job training in sales and marketing activities
- Proficiency in Analytical Management Tools
- Proficient in English
- Proficient in Excel and PowerPoint
Skills:
- Attention to detail
- Time management
- Team work
- Ability to work under pressure
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Job Vacancy – Assistant Researcher (E-Commerce)
Company: Kuwait Airways
Location: Kuwait City, Kuwait
Kuwait Airways, the national carrier of the State of
Kuwait, is seeking an Assistant Researcher – E-Commerce to support
its growing online sales and digital marketing operations.
Established in 1953, Kuwait Airways currently operates a
modern fleet of 23 aircraft, serving 36 international destinations
across the Far East, Middle East, Europe, and North America. The airline prides
itself on maintaining one of the youngest commercial fleets in the world.
🔹 Role Overview
The Assistant Researcher – E-Commerce will assist in
a variety of e-commerce and digital sales activities, contributing to the airline’s
online revenue growth, customer satisfaction, and market research efforts.
You will work closely with the E-Commerce and Sales team to analyze online
market trends, monitor sales performance, and provide insights for strategic
decision-making.
🧾 Key Responsibilities
- Assist
in conducting E-Commerce market research, including customer
surveys, online data collection, and sales analysis.
- Support
the development of strategic E-Commerce plans, including market
segmentation, product branding, online promotions, and distribution
strategies.
- Monitor
internet booking engines (IBE) to ensure availability, correct web
fares, smooth payment processes, and timely processing of booking emails.
- Analyze
incoming customer emails and survey data to produce statistical
reports and recommendations regarding customer satisfaction and
requirements.
- Contribute
to reports on online sales revenue trends, market share, and
competitor analysis.
- Collaborate
with the marketing and sales teams to optimize digital campaigns and
online customer experience.
🎓 Requirements
- Bachelor’s
degree in Business Administration, Marketing & Sales, Economics, or
related field
- Certificates
in Reservation, Sales, or related computer programs (preferred)
- Minimum
1-year airline on-job training in sales or marketing activities
- Proficiency
in analytical management tools, Excel, and PowerPoint
- Fluency
in English
🧠 Skills &
Competencies
- Strong
attention to detail and accuracy
- Excellent
time management and organizational skills
- Ability
to work under pressure and meet deadlines
- Strong
teamwork and collaboration skills
- Analytical
mindset for data interpretation and reporting
📌 Why Join Kuwait
Airways?
- Be
part of a prestigious national airline with global operations
- Gain
exposure to digital sales, E-Commerce strategies, and airline market
research
- Work
in a professional, structured, and dynamic environment
- Opportunities
for career growth and professional development
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