Collection Agent
Location: KW
Company: Alghanim Industries
| 1. Make daily telephone calls to overdue customers |
| 2. Request Team Leader to SMS as may be required time to time |
| 3. Highlight issues to Team Leader to resolve issues |
| 4. Make field visit to deliver warning letter to customer home or work place |
| 5. Send Faxes to customer work place |
| 6. Make follow-up notes on customer payment |
| 7. Response to customer query |
| 8. Get new customer contact data through various search and give it to Team Leader for update in system |
| 9. Maintain confidentiality of customer database |
| 10. Daily communication with our customers in all categories.\ |
| 11. Identify skipper cases and share the details to Team Leader |
| 12. Make a daily update to see which customers have been paid |
| Behavioral: |
| 13. Broadcast the positive spirit among team members |
| 14. Work and prepare all the collection and follow-up customers |
| 15. Goo team player |
| 16. Familiar with kuwait places to help in warning letter |
| 17. Skills of research and investigate and should be easy to find any person live in Kuwait. |
| 18. Able to work under pressure. |
| 19. Good negotiation or communication skills with different Customers |
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