Job Vacancy in Jazeera Airways, Soft Services Supervisor, iiQ8 jobs

Soft Services Supervisor – Job Vacancy in Jazeera Airways, iiQ8 jobs

We are looking for a Soft Services Supervisor to supervise the team’s daily activities for cleaning, pest control, waste management, catering, concierge, trolley, valet parking, and any other non-technical activities delivered as part of the service offering.

The Soft Services Supervisor will ensure optimal use of manpower and resources including sub-contractors and their staff.

Responsibilities and duties:

Establish procedures for work and compile a daily inspection checklist to monitor the standard of work and completion of the schedule.
Ensure that all staff complete their tasks to the standards determined in work schedules and escalate any ongoing issues where necessary.
Follow up on client/occupant/tenant/ other department complaints.
Respond in a prompt and efficient manner to all issues and call center requests.
Check and confirm the materials, tools and equipment used by various contractors.
Manage soft service store, maintain store records and prepare consumption data.
Review and monitor cost allocation against budget for OPEX and CAPEX.
Prepare and submit quotations and estimates.
Accurately monitor daily hours booked and clocked hours.
Coordinate with other teams/departments as required.
Explore and increase business with all stakeholders.
Administration and clerical responsibilities as required by the job.
Report to Facilities Manager on work progress and issues daily.
Observe and prepare review reports for each contractor against SLAs and KPIs.
Verification and management of daily, weekly and monthly FM reports.
Ensure that the standards of compliance, health & safety and hygiene are as per the company standards at all times.
Any other tasks assigned by the management.

Requirements and Qualifications: